Billing Information

Need to update your payment info? As an administrator, you can access or edit the billing information on your account through the cloud portal. You also have full access to your account’s payment history, complete with itemised invoices.

Important Notes on Billing

• Itemised invoices and payment statements are ready for you to view, download, or print from your admin-only area of the cloud portal.
• If your account was closed for non-payment, you would need to update your billing info and make a payment before the account can be accessed.
• There is no annual contract or commitment to use uAttend. Membership is on a month-to-month basis and you can cancel at any time. 
• For your convenience, we accept all major cards except for American Express.
• Your fees will be automatically charged monthly to your preferred payment form.
• You are able to work with our Accounting team to pay annually (as opposed to monthly) if that is your preference. 

To edit your account billing information:

1. Log in to the uAttend cloud portal with an administrator profile.
2. Click on the profile avatar in the upper right corner of the window.
3. Click the My Account option from the menu.
4. Click the Bill To tab.
5. Click the EDIT button to update your card details.
6. Enter your intended selections for billing: payment method, name, address, phone number, and email address.
7. Click the SAVE button for the different billing options to save your changes.