Department Upload

Looking for an easier way to add a lot of departments to your account quickly? All you have to do is prepare a spreadsheet with the basic information for the department and send it off to our team.

Notes:

• The upload method will ONLY add the department name and department code to your account.  All other configurations must be done individually for each department.
• Department Codes must be at least 2 characters and under 20 characters
• The Department Name has a limit of 40 characters
• Please ensure that you avoid these characters in any fields -~ ” # % & * ; < > ? / \ { | }.£
• Save your document as a .csv file
• Please ensure that the Code & Department Names are unique, the import will fail if duplicates are detected.
• Allow up to one full business day after submitting your upload request for processing.
• Submissions with errors may be returned to you for corrections before processing.

To submit a department upload request:

1. Download and open the department upload form from this article.  
2. Complete the form by entering the required data exactly as it appears in the portal and save the file using a CSV format.
3. Attach the file in an email addressed to: [e-mail] 
   • If you already have an open support ticket for this issue, you can attach the file and reply with the following in the ticket comments instead of composing a new email.
4. Enter the following in the subject field: uAttend- Department Upload Request. Include the following information in the body of the email:
   • Account name: 
   • Company ID:
   • Confirm the required document is attached.
5. You will receive a response within one business day.

Chronologic cannot be responsible for any of the data that is included on the Bulk Import forms or any duplicated or incorrect data that results from the upload.